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Posted: Thursday, September 14, 2017 3:56 AM

Job Description:/h3:
General Purpose of the Job
Under minimal direction, the Client Relations Rep. provides support for tasks relating to Client Relations, Accounts Receivable, Consumer Relations and Sales Departments, in addition to our clients. Also, this position is tasked with working on projects as assigned by the CEO and VP of Collections. Other responsibilities include, but are not limited to, updating reports for management, updating and providing reporting to clients, handling inbound calls and emails, processing inbound/outbound faxes and letters and maintaining accounts in our account recovery software. Will assist management with orientation and training of representatives when requested.

Job Responsibilities
Updating and maintaining account information
Handling daily, weekly and monthly reporting functions
Creating and sending letters, payment receipts, statements and other correspondence
Handling incoming consumer and client phone calls
Processing sales and direct collection agreements
Processing and documenting inbound and outbound mail and faxes
Processing and documenting inbound email requests
Responsible for new account and new client set:ups.
Assist with daily operational tasks as needed
Processing mail returns and filing
Other job related duties as assigned

Knowledge and Experience
High school diploma or general education degree (GED)
One to three months related experience and/or training
Equivalent combination of education and experience.

Skills and Abilities
Ability to read and comprehend basic instructions, short correspondence and memos.
Ability to write simple correspondence.
Ability to effectively present information in one:on:one and small group situations.
Ability common sense understanding to carry out instructions
Accuracy and attention to detail
Typing at a minimum of 35 WPM
Working knowledge of all Office applications (Word, Excel, etc.)

Optio Solutions offers team:oriented departments and a diverse group of friendly, motivated people. We enjoy a business:casual work place, contests, events and more Optio Solutions offers Medical, Dental, Vision, Life, AD and D, 401(k) with company match and
Holiday/Sick/Vacation pay. EOE
Company Description:/h3:
Optio Solutions, the Best Choice for Profit Recovery, is a full:service Collection Agency. Our services include pre:collection and collection strategies currently being used by medical and dental practices, home:care services, universities, auto dealers, veterinarians and many other businesses throughout the US. Headquartered in Petaluma, California, Optio Solutions has sales opportunities throughout the U.S. Optio Solutions is proud to be named one of the North Bays Best Places to Work.


• Location: North Bay, petaluma

• Post ID: 82040722 northbay is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017