Helps the front desk in ensuring that all incoming calls are received in an accurate, detailed manner and are properly handled. Performs various activities for scheduling caregivers to clients, and monitoring of telephony system and other responsibilities as needed for office coordination.
Assists with recruiting, associate hiring, orientations, in services, etc.
Assist in maintaining caregiver files in accordance with State regulations
Maintains documentation of associate work record in Clear Care
Answers telephone, takes inquiries or messages using good
Receives referrals and inquiries on the programs of this company.
Supports the office by scheduling and coordinating the day to day
Communicates continually with associates and clients to evaluate
Responds promptly and courteously to all clients calls.
Assists with sales, marketing, and public relations efforts.
Able to work in a team environment
Additional (non-essential) Functions
Other general office and clerical functions.
Other duties assigned by the Operations Manager.
Education, Experience, Knowledge, Skills, Abilities and Availability
High School graduate or equivalent with two years of business, customer service or healthcare experience required
Excellent office and computer skills and organizational abilities.
Excellent interpersonal relations abilities and telephone skills.
Able to work independently, demonstrating sound judgment.
Read, write, speak, and understand English as needed for the job.
Be available as required for on-call duty outside of normal office hours.
Apply today for any Interview!
• Post ID: 83986572 northbay