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Posted: Sunday, September 3, 2017 12:49 PM

As a Sales Operations Administrator you will be responsible for sales support activities across all sales at Glassdoor The ideal candidate will be self motivated self directed and detail oriented This is an excellent opportunity to gain valuable experience on the operational backbone of a fast growing sales team Responsibilities Process orders in the CRM system Maintain a superior level of accuracy consistency and work quality while doing any work particularly involving order management Maintain accurate customer records in the CRM and other programs as required Support the quoting process with global sales based on established policies and procedures Communicate with the sales teams to clear up any missing information or inconsistencies on orders provide continuous cross functional operational support specific to order management Respond to sales inquiries and or questions relating to orders order fulfillment confirmations and general customer service questions Quoting tool point of contact troubleshoot quote creation issues liaison to Sales Systems team for tool technical issues and enhancements Data management in the CRM including auditing and resolving data integrity issues Report and dashboard development in the CRM in support of sales Qualifications BA BS or equivalent year degree required years operational experience order management exposure desirable Intermediate knowledge of Microsoft Excel Familiarity with Salesforce com a plus Self motivated able to work independently as well as contribute to a team Ability to multi task and to quickly change pace on a moments notice High level of accountability willing to take ownership and solve problems Strong communicator places a high value on customer service Ability to manage high volume of transactions and juggle multiple responsibilities Dedication to excellent customer service timeliness and the ability to perform under tight deadlines Team player that understands success rests on helping others to be successful Passionate about Glassdoor and our opportunity and driven to succeed whatever it takes attitude Note this is a full time month contract Why Glassdoor Work with purpose join us in creating transparency for job seekers everywhere Sunny peaceful Mill Valley offices located right on the water Walking running and biking trails steps away from the office Onsite gym and fitness classes Free catered lunch new menu daily Your choice between Mac or PC Dog friendly office with dog free zones if you are so inclined Free parking Glassdoor is committed to equal treatment and opportunity in all aspects of recruitment selection and employment without regard to gender race religion national origin ethnicity disability gender identity expression sexual orientation veteran or military status or any other category protected under the law Glassdoor is an equal opportunity employer committed to a community of inclusion and an environment free from discrimination harassment and retaliation


• Location: North Bay

• Post ID: 81097647 northbay is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017